Monroe Ambulance / Transportation - Rochester NY

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Emergency Transport
(585) 232-9000

Non-Emergency Transport
(585) 454-6211

Billing / Collections
(585) 454-6215

Medical Records
(585) 327-7652

Training
Integrated Safety & Response Solutions
News
Monroe Ambulance promotes Thomas C. Coyle to President and Timothy S. Coyle to Executive Vice President.

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Privacy Policy
 

Billing / Collections

Monroe is a participating provider with several insurances including but not limited to the following:  Medicare, Medicaid, Excellus BC/BS, Wellcare and Evercare, and bills claims directly to many other commercial insurance, HMO, No-Fault and Workers Compensation carriers.  

Contact Telephone Numbers for Billing and Collections Concerns:

For dates of service prior to September 1st, 2019, please call  585-454-6215, Monday through Friday, 8:30am to 4:30pm.

For matters relating to dates of service after September 1st, 2019, please call 888-897-4893 , Monday through Friday, 8:00am to 5:00pm

Our visitor lobby is staffed 8:30am to 4:30pm Monday through Friday excepting national holiday's.

Forms:

Billing

NEW YORK MOTOR VEHICLE NO-FAULT INSURANCE LAW ASSIGNMENT OF BENEFITS FORM
- Download PDF -

Medical Records

PATIENT’S REQUEST TO ACCESS PROTECTED HEALTH INFORMATION
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