Monroe Ambulance / Transportation - Rochester NY

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Emergency Transport
(585) 232-9000

Non-Emergency Transport
(585) 454-6211

Billing / Collections
(585) 454-6215

Medical Records
(585) 327-7652

News & Events

April 20, 2010
Monroe's TV commercial shot at Frontier Field.  - read more -

Training
Integrated Safety & Response Solutions
ICEdot
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"In Case of Emergency"
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Communications Center

Monroe Ambulance/Transportation operates their own secondary PSAP (public safety answering point).

  • A 24/7 operation
  • 8 full-time EMS dispatchers
  • 4 part-time EMS dispatchers
  • 1 MTD dispatcher and 1 call-taker
  • 7 positions overall capable of dispatching MTD/EMS from each
  • All EMS dispatchers are EMD certified by NAEMD
    (National Academy of Emergency Medical Dispatch)
  • Over 700 calls are processed daily

NAED