Q. Can you bill my insurance company?
A. If we obtained your insurance information and that type of
service and your insurance is valid for that date of service and
type of transport, we will bill your insurance for you.
Q. What if my insurance doesn't cover the service I
A. If your insurance doesn't cover the service, you are responsible
for the bill.
Q. I was transported by volunteer ambulance, why do I
have a bill from you?
A. Monroe Ambulance is contracted with several volunteer agencies to
provide advanced life support services when they are not otherwise
available. Our highly trained paramedics ride on your volunteer
ambulance. There is a cost for our services as we do not receive tax
dollars or donations. In some areas, this cost may be reimbursed by
your medical insurance.
Q. The nursing home, hospital, etc. arranged my
transportation. Why did I get a bill?
A. Although someone else arranged your transport, the bill is your
responsibility because you were the person being transported.
Depending on the type of transportation you received, it may be
covered by your medical insurance.
Q. What are Monroe Ambulance privacy practices?
A. For a copy of our Notice of Privacy Practices, click
Para optener copias de la practica privada, por
favor puede apretar aquí.
For further information, contact our Billing Office at firstname.lastname@example.org