From our Operations Captains and Lieutenants, these tokens of appreciation were presented to our amazing crews during EMS week.

EMT Academy – Earn While You Learn

Are you interested in starting a meaningful career in Emergency Medical Services while earning a paycheck from day one? Monroe Ambulance offers an EMT Academy Earn While You Learn Program designed to prepare motivated individuals to become New York State Certified Emergency Medical Technicians while upholding our core values of quality, compassion, and integrity.

This comprehensive program provides high-quality education and hands-on training, preparing students to deliver compassionate, patient-centered care with professionalism and ethical responsibility. Participants who successfully complete the academy will transition directly into a full-time EMT role, joining a highly skilled team dedicated to serving our community with excellence.

Program Highlights

• Paid from the first day of class — full-time position with full-time pay
• Guaranteed full-time employment upon successful completion of the program
• One-year employment commitment following certification
• Fast-paced 6–8-week academy including:
  • Classroom instruction
  • Skills lab sessions
  • Supervised field training

Our experienced instructors emphasize clinical excellence, teamwork, and ethical decision-making to ensure graduates are well-prepared to provide safe, high-quality emergency care with compassion and integrity.

Class Schedule & Location

Classes are held Monday through Friday, 8:00 AM – 4:00 PM

Monroe Ambulance 1669 Lyell Avenue Rochester, NY 14606

For additional information or to inquire about eligibility, please contact our Human Resources Team: kmoore@monroeambulance.com

Hybrid Summer EMT Course

Are you interested in becoming an Emergency Medical Technician (EMT) but unable to commit to a full-time training program? Monroe Ambulance anticipates offering a Summer Hybrid EMT Course beginning in late June and concluding in early August.

This course is designed for individuals seeking a flexible pathway into EMS, including those interested in volunteering in their community or pursuing part-time employment as an EMT. The hybrid format blends in-person instruction with required self-study and online coursework completed outside of scheduled class hours.

Our experienced instructors deliver high-quality education focused on clinical excellence, compassionate patient care, and ethical practice—preparing students to confidently serve their communities.

Course Format & Schedule

• Hybrid learning model
• Two days per week of in-person classroom and skills instruction
• Anticipated schedule: 9:00 AM – 4:00 PM
• Required self-study and coursework completed outside scheduled class time

Tuition & Materials

• Tuition: $1,150
• Payment due: Prior to taking the final exam
• Textbooks: Not included in tuition and are the responsibility of the student

Additional details including schedule and enrollment information will be shared as the course approaches.

For more information, please contact the Monroe Ambulance Training Department at ldann@monroeambulance.com

CPR Training Program

Monroe Ambulance proudly offers American Heart Association (AHA) CPR training for both healthcare providers and members of the public. Our programs are designed to equip participants with the knowledge, skills, and confidence needed to respond immediately and effectively during medical emergencies.

Courses are taught by experienced, certified instructors who emphasize high-quality instruction, hands-on skill development, and compassionate care. Whether you are maintaining professional certification or learning CPR for the first time, our programs meet AHA standards and focus on real-world application.

Available Programs

• AHA CPR for Healthcare Providers
• AHA Heart Saver CPR, AED & First Aid

Facilities and organizations interested in training their staff may request on-site CPR instruction at their location. Monroe Ambulance can accommodate off-site programs, with pricing based on travel distance and number of participants.

For additional information, scheduling, or pricing details, please contact:

bpratt@monroeambulance.com

Monroe Ambulance is committed to providing accessible, high-quality CPR education that empowers individuals to respond with confidence when it matters most.

EMT Skills Verification and Recertification Packet Signature

Are you currently a New York State EMT and are looking to recertify through continuing medical education, but you are not a member of an agency?

Monroe Ambulance provides EMT recertification skills verification and core content hour verification for individuals who are not currently affiliated with a New York State–certified EMS agency, in accordance with New York State Bureau of EMS policy, including Policy Statement 25-06.

These services are limited to the verification of required core content, education hours and practical skills competency as outlined by NYS requirements. Monroe Ambulance does not act as a sponsor or submit recertification materials on behalf of the individual.

Scope of Verification

• Monroe Ambulance may provide the following, as applicable:
• Verification of completion of NYS-required core content education hours
• Practical skills verification conducted by appropriately authorized personnel
• Required signatures on the NYS EMT Recertification Packet for verified components only

Individual Responsibility

In accordance with NYS Bureau of EMS policy:

• The individual is solely responsible for ensuring all recertification requirements are met
• The individual must submit the completed recertification packet to the New York State Bureau of EMS
• All documentation must be submitted within the timeframes established by NYS
• Monroe Ambulance assumes no responsibility submission

Cost

• $ 150

For additional information or to inquire about scheduling, please contact bpratt@monroeambulance.com

AHA & NAEMT Skills Verification Sessions

Have you recently completed the American Heart Association (AHA) HeartCode® online course for ACLS, PALS, or BLS, or an approved National Association of EMTs (NAEMT) EPC or AMLS course online course, and need to complete the required hands-on skills verification?

Monroe Ambulance’s Training Team can assist you in completing the in-person skills requirements needed for course completion and certification. Sessions are conducted by experienced, certified instructors and focus on skill proficiency, patient safety, and adherence to program standards.

Session Details

• Hands-on skills verification for AHA and NAEMT courses
• Individual sessions available by appointment
• Designed for participants who have completed the online portion of their course

Cost

• $50 per course

Scheduling & Information

To schedule a skills verification session or obtain additional information, please contact: bpratt@monroeambulance.com